Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the Responsible Party" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

2. Hosting

We host the content of our website with the following provider:

netcup

The provider is netcup GmbH, Emmy-Noether-Straße 10, 76131 Karlsruhe, Germany (hereinafter "netcup"). For details, please refer to the netcup privacy policy: https://www.netcup.com/en/contact/data-privacy.

The use of netcup is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG (German Telecommunications-Telemedia Data Protection Act), insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the internet (e.g. when communicating via e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Notice on the Responsible Party

The party responsible for data processing on this website is:

Denqfabrik GmbH
Almhorster Str. 6
30926 Seelze
Germany
represented by its managing director (Geschäftsführer) René Nowotny

E-mail: kontakt@denqfabrik.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage Duration

Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

General Notes on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data within the meaning of Art. 9(1) GDPR are processed. If you have consented to the storage of cookies or to the access to information on your end device (e.g. via device fingerprinting), the data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest under Art. 6(1)(f) GDPR.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke a consent you have already given at any time. The lawfulness of data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, Rectification, and Deletion

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to rectification or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time about this. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data took/is taking place unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional E-mails

We hereby object to the use of contact data published in the context of the legal notice obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as via spam e-mails.

4. Data Collection on This Website

Cookies

Our internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies that are necessary for carrying out the electronic communication process, for providing certain functions that you have requested, or for optimising the website (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services.

Contact Form

When you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g. after the completion of the processing of your inquiry). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiry by E-mail, Phone, or Fax

If you contact us by e-mail, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

Direct Outreach to Companies (e.g. via LinkedIn)

We contact managing directors and responsible staff of companies when a need for our services is publicly visible, for example through a job advertisement or information on the company's website.

Data and source: name, role, company and public profile address, taken from the public LinkedIn profile and the company's website.

Purpose and legal basis: initiating a business relationship (direct marketing), Art. 6(1)(f) GDPR. Our legitimate interest is to introduce our services to companies with a visible need.

Storage: in our own CRM system. No disclosure to third parties, no sale.

Retention: until you object, at most 24 months after the last contact. After an objection we keep only a blocking note so that we do not contact you again.

Objection: at any time and informally, by replying to our message or to kontakt@denqfabrik.de.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the page, operating systems used, and origin of the user.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Microsoft Clarity

This website uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Microsoft Clarity allows us to analyse user behaviour on our website, e.g. by recording mouse movements, clicks, and scrolling behaviour. This data helps us optimise our website and improve usability.

Microsoft Clarity uses cookies and similar technologies to collect data. The collected data may be transmitted to and stored on servers operated by Microsoft in the USA.

The use of Microsoft Clarity is based on your consent in accordance with Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

For more information on data protection at Microsoft Clarity, please refer to Microsoft's privacy statement: https://privacy.microsoft.com/en-us/privacystatement.

6. Cookie Consent

CookieYes

This website uses CookieYes as a cookie consent solution. The provider is CookieYes Limited, 3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom.

CookieYes enables us to obtain and document your consent to the storage of cookies. When you enter our website, a CookieYes cookie is stored in your browser in which your consents or the revocation of these consents are saved. This data is not passed on to the provider of CookieYes.

The CookieYes cookie is stored for up to 12 months or until you delete your cookies. Storage is based on Art. 6(1)(c) GDPR. The website operator is legally obliged to be able to prove consent to the use of cookies.

For more information, please refer to the CookieYes privacy policy: https://www.cookieyes.com/privacy-policy/.

7. E-mail Delivery

Resend

This website uses Resend for sending e-mails. The provider is Resend, Inc., 2261 Market Street #4308, San Francisco, CA 94114, USA.

When you provide contact data via our contact form, this data is processed via Resend in order to send you e-mails (e.g. confirmation e-mails). Resend stores technical data such as IP addresses and e-mail open rates.

The processing of your data is based on Art. 6(1)(b) GDPR, insofar as the e-mail delivery is necessary for the performance of a contract or for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effective communication (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

Data transfer to the USA is based on the EU Commission's standard contractual clauses.

For more information on data protection at Resend, please refer to their privacy policy: https://resend.com/legal/privacy-policy.